Monthly Archives: October 2014

If You Are Going To Fail, Fail Forward

On 23 May 2009, he was declined by Twitter; On 03 August 2009, he was turned down by Facebook; After being rejected by both Twitter and Facebook in 2009, he then decided to start his own company. Four years later, … Continue reading

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Persuade vs. convince

An anonymous copyeditor working on my new book unilaterally changed each usage of “persuade” to “convince.” I had to change them all back. Entrepreneurs don’t convince. Engineers convince. Entrepreneurs persuade. Persuasion appeals to the emotions and to fear and to … Continue reading

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When Family Hurts You

“The strength of a family, like the strength of an army, is in its loyalty to each other.” – Mario Puzo Ever felt hurt or betrayed by family? Or maybe someone you love or held in high esteem suddenly became … Continue reading

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Long-term manipulation is extremely difficult

In the short run, it’s easy. It’s easy to fool someone or lie to them or give them what they think they want. It’s easy to write a great block of copy, to sell on credit, to grab the attention … Continue reading

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Showing Up is not Enough

You have probably got that part nailed. Butt in seat, smile on your face. We often run into people who understand their job to be showing up on time to do the work that’s assigned to them. They are competent … Continue reading

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Empathy takes effort

When we step out of comfort zones and put ourselves in their shoes. When we extend our heart, our soul and our feelings to another, when we imagine what it must be like to be them, we expose ourselves to … Continue reading

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Waiting for all the facts

“I’m just going to wait until all the facts are in, until I have all the facts, its all about the facts…” All the facts are never in. We don’t have all the facts on the sinking of the Titanic, … Continue reading

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Question the question

The best creative solutions don’t come from finding good answers to the questions that are presented. They come from inventing new questions. Are you inventing new questions in your business? Those who invent new questions, invent new solutions.

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Do you need permission?

Where, precisely, do you go in order to get permission to make a dent in the universe? To get permission to create change that matters? The accepted state is to be a cog, keep your head down and follow the … Continue reading

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How much extra for nice?

If I pay R5,000.00 extra for a first-class seat, odds are the flight attendant will be nice to me. If I pay R5,000.00 extra for the presidential suite at the hotel, odds are the front desk clerk will be nice … Continue reading

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