Monthly Archives: August 2017

StartUp Tip #97: Why ask why?

The secret to creativity is curiosity. We often forget to teach kids to be curious. A student who has no perceived math ability, or can’t write properly or the inability to sit still for five minutes gets immediate and escalating … Continue reading

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StartUp Tip #96: Push through tired

By the time winter ends [in South Africa], and the festive season is approaching, a lot of entrepreneurs are tired. If 2017 is a race, whether it is a race against yourself, the competition or your teammates, do not you … Continue reading

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StartUp Tip #95: Win the fight, lose the customer

Does it really matter if you are right? Given the choice between: Acknowledging that your customer is upset; or Proving to her that she is wrong, Which will you choose? You can be right or you can have empathy. You … Continue reading

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StartUp Tip #94: Insatiable

When is enough, enough? One question that is not easy to answer. For some people there is never enough. For others, they will say X will be enough and when they reach X, they want Y and more. Some people’s … Continue reading

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Startup Tip #93: Rare honesty

Not sure how often communication like this actually occurs: Note From Boss To Employees. I am sometimes under enormous pressure from upper management; pressure that you seldom see. Anything that you can do to make my job easier will be … Continue reading

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StartUp Tip #92: Class and good manners

If war has an opposite, it’s not peace, it’s civilization. (inspired by Ursula LeGuin¬†writing in 1969) Civilization is the foundation of every successful culture. It permits us to live in safety, without being crippled by fear. Civilization is the willingness … Continue reading

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StartUp Tip #91: Genchi Genbutsu

The importance of basing decisions on firsthand understanding of customers is one of the core principles that underlies Toyota Production System. At Toyota, this goes by the Japanese term genchi genbutsu. In english, it is usually translated as a directive … Continue reading

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StartUp Tip #90: When you are in a hole…

….. the best thing to do is stop digging Ever felt yourself losing the crowd? During a sales pitch, during a date, during a public speech. Ever felt that your situation is getting worse and worse each day? Where are … Continue reading

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StartUp Tip #89: Improve your flirting skills with trial and error

If you look at how creativity works in any field, whether it is in music, writing poetry, architecture, science, technology, developing computer programs, there is a constant process of trial and error. So to be creative in any field means … Continue reading

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StartUp Tip #88: Focus on what matters

I read many books as I set about trying to become a better, more effective entrepreneur and manager. Some books are life-changing while others seemed more harmful than helpful. One of the more harmful advices I always come across is … Continue reading

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