Monthly Archives: March 2016

From Generation to Generation: Well oiled machine

Which company has the highest staff turnover? McDonald’s. Despite the high staff turnover, McDonald’s is able to continue operating profitably because it has strong systems and processes. Building a legacy business requires building a well-oiled machine that is able to operate on … Continue reading

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From Generation to Generation: Keep your vision burning

When running day to day operations of your business, it’s easy to get lost in the maze of daily challenges. While focusing on daily tasks is necessary for the long set-up of the business,  it does not leave much time … Continue reading

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From Generation to Generation: What Will We Tell Our Grandchildren?

Entrepreneurs should consider developing an attitude and approach to business that ensures that every decision they make is towards building a long lasting business, a legacy. The idea should be to build a business that will not only outlive us … Continue reading

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Make a map

Don’t seek reassurance. Reassurance is futile. No one can give you infinite reassurance, unfortunately that’s the amount of reassurance you think you need. Don’t look for a map, make a map. Change comes from people who make a map, who … Continue reading

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Delight your believers

Some  customers are shortsighted, greedy and selfish. Imbungulu (Zulu expression meaning they are donkeys). Extend yourself a little bit and they will want a lot. In Sgudi Snysi, a South African TV comedy sitcom, Sis May used to complain about … Continue reading

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Lesson of the week: Trust

As part of enjoying the holidays, we often go eat out with friends or family. You see something looking sumptuous on the menu and you order it, only to be disappointed when the actual product comes does not look as … Continue reading

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Popularity: The celebrity entrepreneur and the fickle media

It’s a double edged sword to wounding, a knife in the hands of a doctor can save lives, but in the hands of a thief, it can end a life. The media can be an amazing tool that gives great … Continue reading

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Popularity: Quality over quantity

Arguing that an idea or product has merit because it has popular support is one of the oldest argument tactics around. It is also one of the most flawed. Does McDonald’s have the best hamburger because they sell billions? Sure, products can become … Continue reading

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Popularity: The irony of popular

Most things are liked because they are popular. We follow popular soccer teams, popular artists, popular songs, and popular politicians. I know this is a popular thing to do, but let’s decode this deeper. House music is popular because it … Continue reading

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Popularity: What’s the point of popular?

You would think that being popular is the most important thing in the world. TV celebrity, SRC president, the most Facebook friends or Twitter followers, awards winner, how many people attended your birthday party, or are waiting in line at … Continue reading

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